Delete Your Account

You can delete your OOOIPilot account and its data at any time. This page explains the two ways to do it, exactly what is removed, and how long anything is kept.

Option 1 - Erase your flight log in the app

To wipe your logbook data while keeping your account:

1. Open OOOIPilot and go to Settings.
2. Under the flight-log controls, choose Erase.
3. Type your account email to confirm, then confirm the erase.

An erased flight log is held in a recoverable state for 30 days (so an accidental erase can be undone from Settings), then permanently purged. This removes your flights but leaves your account active.

Option 2 - Delete your entire account and all data

To permanently delete your account and everything associated with it:

1. Email support@oooipilot.com from the email address on your account, with the subject “Delete my account” (or simply reply to any email OOOIPilot has sent you).
2. We verify that the request comes from the account owner.
3. We delete your account and associated data, and email you to confirm when it is done.

What gets deleted

• Your login / account and profile (display name, email).
• Your entire flight logbook - flights, times, routes, aircraft, crew, and notes.
• Any scanned-page data associated with your account.
• Your documents and wallet data - loyalty numbers, memberships, and trusted-traveler IDs.
• Your subscription linkage (any active store or card subscription is unlinked from the account).

What may be kept, and for how long

• Deletion timeline: once we verify a full-deletion request, your cloud account data is deleted within 30 days, and residual copies in encrypted backups are purged within 90 days.
• Limited legal records: we retain only what the law requires us to keep (for example, basic payment/transaction records for tax and accounting), for the minimum period required. These are never used for any other purpose.
• Cancel a paid subscription: deleting your account does not automatically cancel billing managed by an app store. Cancel any active subscription in Google Play or the App Store, or ask us and we will help.

On-device data

OOOIPilot stores your logbook on your device first. Deleting your account removes your cloud records; to also clear the copy on a device, uninstall the app or clear its storage from your device settings.

Need help?

Email support@oooipilot.com and we will walk you through it or complete the deletion for you.